Effective: May 12, 2025  •  Last updated: May 12, 2026

1. Introduction

AspireInvoice ("we," "us," or "our") provides a cloud-based invoicing and business management platform for small businesses. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services at aspireinvoice.com (the "Service").

By using the Service, you agree to the collection and use of information as described in this policy.

---

2. Information We Collect

Information You Provide

• Account information: Name, email address, business name, and password when you register.
• Business information: Company address, logo, tax settings, and other details you enter to configure your account.
• Customer and transaction data: Invoices, customer contact information, line items, and payment records you create within the Service.

Information Collected Automatically

• Usage data: Pages visited, features used, and actions taken within the Service.
• Device and log data: IP address, browser type, operating system, and access timestamps.

Financial Account Information (via Plaid)

AspireInvoice uses Plaid Technologies, Inc. to allow you to connect your bank and financial accounts to the Service. When you choose to connect a bank account, Plaid collects your financial institution credentials and retrieves account and transaction data on your behalf. AspireInvoice receives and stores this data (such as account balances, transaction history, and account identifiers) to provide features including expense tracking and invoice reconciliation.

Plaid's collection and use of your data is governed by Plaid's Privacy Policy. We do not store your bank login credentials.

---

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process and display invoices, expenses, and financial data
• Sync and reconcile bank transactions via Plaid
• Process payments via Stripe
• Send transactional emails (invoices, payment confirmations, reminders) via SendGrid
• Respond to support requests and communications
• Improve and develop new features
• Comply with legal obligations

---

4. Third-Party Service Providers

We share data with trusted third parties solely to operate the Service. These providers are contractually obligated to protect your data and may not use it for their own purposes.

Provider	Purpose	Privacy Policy
Plaid Technologies, Inc.	Bank account connectivity and transaction data	plaid.com/legal
Stripe, Inc.	Payment processing	stripe.com/privacy
Twilio SendGrid	Transactional email delivery	twilio.com/legal/privacy

We do not sell your personal information to any third party.

---

5. Data Retention

We retain your account and business data for as long as your account is active. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or compliance purposes.

Financial data retrieved via Plaid is retained only as long as needed to provide the Service features you have enabled. You may disconnect your bank account at any time through your account settings, which will stop further data retrieval.

---

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage of sensitive credentials, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

---

7. Your Rights and Choices

You may at any time:

• Access or update your account information through your account settings.
• Disconnect your bank account to stop Plaid from retrieving financial data.
• Request deletion of your account and associated data by contacting us at the email below.
• Opt out of marketing emails via the unsubscribe link in any such email. Note that transactional emails (invoices, reminders) are part of the Service and cannot be opted out of while your account is active.

---

8. Cookies

We use essential cookies to maintain your session and keep you logged in. We do not use advertising or tracking cookies.

---

9. Children's Privacy

The Service is intended for business use and is not directed at individuals under 18. We do not knowingly collect personal information from minors.

---

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice within the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

---

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

AspireInvoice
Email: support@aspireinvoice.com